Shipping policy
Shipping Policy
At YanRegent, we are committed to delivering your order safely, securely, and on time.
1. Order Processing
Orders are usually processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Time
Once your order has been dispatched, the estimated delivery time is:
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India: 3–7 business days
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Delivery times may vary depending on your location, courier availability, weather conditions, and other unforeseen circumstances.
3. Shipping Charges
We offer Free Shipping on all orders across India. No hidden charges.
Any applicable free-shipping offers will be clearly mentioned on our website.
4. Order Tracking
Once your order is shipped, you will receive a shipping confirmation and tracking details through your registered email address or phone number.
You can use the tracking information to monitor your order's progress.
5. Delivery Delays
While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:
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Severe weather conditions
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Courier service disruptions
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Public holidays
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High-volume periods
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Incorrect or incomplete delivery information
6. Incorrect Shipping Information
Please ensure that your shipping address, phone number, and other delivery details are correct before placing your order.
YanRegent is not responsible for delays or additional charges resulting from incorrect or incomplete information provided by the customer.
7. Damaged or Missing Packages
If your package arrives damaged, please contact us as soon as possible with your order number and clear photographs/videos of the package and product.
If your order appears to be lost or has not been delivered within the expected timeframe, please contact our support team so we can assist you.
8. International Shipping
If international shipping is available, delivery times and charges may vary depending on the destination.
Customers may be responsible for any applicable customs duties, taxes, or import charges imposed by the destination country.
9. Contact Us
For any questions regarding shipping or your order, please contact our customer support team through the contact details provided on our website.
Thank you for choosing YanRegent.